Privacy Policy

Last updated: August 24, 2026

REZ 3D Renders Inc. (“REZ,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect through our website, how we use and protect it, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

Complete a contact, quote, or consultation form
Use our online calculators or interactive tools
Subscribe to receive updates or marketing communications
Contact us by email, telephone, or through social media
Request information about our services
Submit project files, plans, drawings, photographs, or property information

The information collected may include:

Your name
Company name
Email address
Telephone number
Project location and details
Information about your property or development
Files or documents you choose to upload
Any other information you provide in a message or form

Please do not submit confidential information that is not required for us to respond to your request.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

Your IP address
Browser and device type
General geographic location
Pages visited and time spent on the website
Referring website or advertisement
Actions taken on the website
Cookie and similar tracking information

We use this information to operate the website, understand how visitors interact with it, improve its performance, measure advertising results, and identify technical or security issues.

3. Cookies and Analytics

Our website uses cookies and similar technologies. Some cookies are necessary for the website to function properly. Others may be used for analytics, advertising, and performance measurement.

We may use services such as:

Wix and Wix Analytics
Google Analytics
Google Ads and conversion tracking
Embedded forms, calculators, videos, or interactive tools

These services may use cookies or similar technologies to collect information about your activity on our website. Information collected through these services may be processed or stored outside Canada.

Where required, you may accept or reject non-essential cookies through our website’s cookie banner. You may also disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website operate.

4. How We Use Your Information

We may use your information to:

Respond to questions and quote requests
Schedule consultations
Understand your project and recommend suitable services
Prepare proposals, contracts, and invoices
Provide and manage our services
Communicate with you about an active or potential project
Deliver requested calculator results or resources
Improve our website, services, and customer experience
Measure website traffic and advertising performance
Protect against fraud, misuse, or security threats
Meet our legal, accounting, and regulatory obligations
Send promotional communications when you have consented or when otherwise permitted by law

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us. You may still receive communications related to an active project, contract, or service.

5. Consent

By voluntarily providing personal information, you consent to its collection, use, and disclosure for the purposes described at the time it is collected and in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions. Withdrawing consent may affect our ability to provide certain services or respond to your request.

6. How We Share Information

We do not sell or rent your personal information.

We may share information with trusted service providers that help us operate our business and website, including providers of:

Website hosting and management
Analytics and advertising
Customer relationship and project management systems
Email and communication services
Cloud storage
Accounting, invoicing, and payment processing
Interactive website and leasing tools
Professional or technical services

These providers may only access information reasonably necessary to perform services for us and are expected to protect it appropriately.

We may also disclose information when required by law, to respond to a lawful request, to enforce an agreement, to protect our legal rights, or as part of a business sale, merger, or restructuring.

7. Storage and International Processing

Our website is hosted through Wix.com. Information may be stored through Wix’s systems and through other service providers used by REZ.

Some providers may process or store information outside New Brunswick or Canada. As a result, information may be subject to the laws of the jurisdiction where it is processed and may be accessible to courts, law enforcement, or regulatory authorities in that jurisdiction.

8. Retention

We retain personal information only for as long as reasonably necessary to:

Respond to your inquiry
Provide the requested services
Maintain appropriate business and project records
Meet legal, tax, accounting, or contractual requirements
Resolve disputes and enforce agreements

When information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it.

9. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, use, disclosure, alteration, or loss.

However, no website, email system, or method of electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted online.

10. Your Privacy Rights

Subject to applicable law, you may request:

Access to the personal information we hold about you
Correction of inaccurate or incomplete information
Withdrawal of your consent
Deletion of certain personal information
Information about how your personal information has been used or disclosed

We may need to verify your identity before completing a request. Certain information may need to be retained where required by law or an existing contractual obligation.

11. Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for their content, security practices, or privacy policies. We encourage you to review their privacy policies before providing personal information.

12. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted personal information to us, please contact us so that we can take appropriate action.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal obligations.

The latest version will be posted on this page with the updated revision date. Continued use of our website after an update means the revised policy will apply to future interactions.

14. Contact Us

Questions, privacy requests, or complaints may be directed to:
admin@rez3drenders.ca

If we are unable to resolve your concern, you may contact the Office of the Privacy Commissioner of Canada.